A campaign can be as simple as an SMS request for feedback, but when you need a little more, we’ve got that covered, too. The campaign builder lets you quickly create multi-stage campaigns that work differently for customers at different ends of the satisfaction scale.
Need to automatically send a buy-one-get-one-free offer by SMS to your customers 3 days after their purchase? No problem. Want a “Sorry we messed up, here’s the personal cell number of your store manager” email auto-responder sequence to go out to upset customers only, immediately after their bad experience? We’ve got you there, too.