Reputation

Management

Manage your reputation by easily monitoring all of your local business reviews and feedback right from our user-friendly dashboard.

Capture all reviews in one place

We support over 150 different review and rating platforms to give real time updates whenever something new is posted. Reviews appear in one centralized dashboard, with tools to quickly search or filter based on the criteria that matters to you.

Search Everywhere

We support over 150 different review and rating platforms to give real time updates whenever something new is posted. Reviews appear in one centralized dashboard, with tools to quickly search or filter based on the criteria that matters to you.

Save Time

With our real time updates, you’ll save hours scanning multiple websites or waiting for delayed emails from different platforms to arrive with good or bad news.

Respond Instantly

Respond to reviews from supported platforms such as Google or Facebook directly within the Howling Reviews platform.

International Support

We provide support for non-US platforms in Europe, Latin America, and Australia so you can support your overseas client locations.

Smart Alerts

Create intelligent alerts to notify the right people in your business about the review, whether one person or 100.

Generate more positive reviews for your local business with automated campaigns

When a local business sends just one email review request, they miss out on an opportunity to capture 2 to 5x more positive reviews. A customer may be happy, but the difficulty of the review process creates an obstacle for them to complete the review.

With Howling Reviews, you can maximize your review conversion rate with automated email and text campaigns. Send timed, sequenced, multi-channel messages at the right time for that specific customer.

Show off your hard work with social proof review widgets

Your local business customer ratings and testimonials are showcased on your website and social media profiles which can increase on-site conversions.

Responsive widgets will showcase your local business’s best reviews, plus they work on any mobile or desktop website. All reviews displayed on the showcase widget link back to the original review source, increasing customer trust.

Intelligent alerts reduce your workload

For businesses with multiple locations, sending the same alerts to users in different locations can be chaotic.

Create custom alerts to for specific roles

Send managers instant alerts for reviews and tasks related to their specific location. Send area managers daily notifications and reports regarding negative feedback for stores in their assigned area. Send your marketing team weekly summaries of all pertinent information concerning all the company’s locations.

Why Howling Reviews?

We understand that even positive reviews can sometimes contain negative or critical content. Our negative review alerts activate when anything that may have an adverse effect on your local business is posted online, even if it seems positive on the surface because of the rating.

Spot important trends before they become a problem

Monitor aggregate review and feedback data over any time period. Multiple reporting levels allow you to assign users with the right access level to get the job done.

Spot real-time trends and monitor ongoing customer loyalty.

Show them your worth with automated campaigns

Start a campaign showcasing a steady stream of new positive reviews. This can reduce churn and generate immediate ROI.

Use behavioral emails and SMS campaigns to generate reviews from past customers. Our custom rate of delivery, which is modified daily, provides a steady, natural flow of new reviews.